911 Landline Calls Currently Down
Update: Multiple sources have confirmed that the issue has been resolved. There still, however, could be some glitches in the system, as you may have seen by the emergency text alerts that have been sent.
According to a release from The Berkshire County Sheriff's Office and the Massachusetts State Police 911 calls from a landline phone to a 911 Emergency Dispatch Center are not working at this time.
911 calls from cell phones are being routed to the appropriate Emergency Dispatch Centers in the commonwealth, still unsure of the reliability.
If you're in need of emergency assistance and do not have access to a cell phone, please call or head to a local police or fire station.