Need To Call 911 But Are Unable To Speak? Here's What To Do

People should never hesitate to call 9-1-1 when they need help; however, what if you are unable to speak for any reason.

Let's say there's an intruder in your home, or you are in a domestic situation and your safety is at risk, whatever the reason, here's what to do if you are unable to speak for ANY REASON.

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If you are in the state of Massachusetts and are unable to verbally communicate your emergency for any reason, you are able to indicate your needs to the 9-1-1 dispatcher by pressing digits on your telephone’s keypad using the SILENT CALL PROCEDURE.

Once you’ve dialed 9-1-1 and a dispatcher has answered, you can press:

1 if you need police

2 if you need fire services

3 if you need an ambulance

If you are asked a question during the call, you can press:

4 for YES

5 for NO

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