People should never hesitate to call 9-1-1 when they need help; however, what if you are unable to speak for any reason.
Let's say there's an intruder in your home, or you are in a domestic situation and your safety is at risk, whatever the reason, here's what to do if you are unable to speak for ANY REASON.
If you are in the state of Massachusetts and are unable to verbally communicate your emergency for any reason, you are able to indicate your needs to the 9-1-1 dispatcher by pressing digits on your telephone’s keypad using the SILENT CALL PROCEDURE.
Once you’ve dialed 9-1-1 and a dispatcher has answered, you can press:
1 if you need police
2 if you need fire services
3 if you need an ambulance
If you are asked a question during the call, you can press:
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