Numerous studies have shown that during times of crisis or natural disaster, domestic violence increases. During the current COVID-19 pandemic, while people are confined to their homes, not everyone is safe and the Baker-Polito Administration is expanding the state's crisis line in response to an uptick in domestic and sexual violence.

The City of Pittsfield shared an update on SafeLink program Thursday.

The Baker-Polito Administration today (April 9) announced the expansion of SafeLink, the Commonwealth’s statewide, 24/7, toll-free and confidential domestic violence hotline to now include resources and support for survivors of sexual assault. Previously, SafeLink served as a hotline to specifically connect domestic violence survivors to services. This expansion of services will allow SafeLink to triage calls to local area rape crisis centers and create a centralized number for any survivor of domestic violence or sexual assault to call and receive services during the COVID-19 public health emergency. This hotline is designed for crisis intervention support for those who need assistance in safety planning measures for both themselves and their families. This resource is now available through the 2-1-1 line as an additional method for victims to access help and resources.

The SafeLink toll-free number is (877) 785-2020. For the hearing-impaired, the SafeLink TTY number is (877) 521-2601. Advocates are available in English and Spanish and can provide translation in more than 130 languages. If you are experiencing violence within your home or concerned about a loved one that may be experiencing violence, please call the SafeLink hotline for support and resources.

If you are in immediate danger, please call 911.